Move calls between devices and endpoints. Incoming calls ring the smartphone native dialer and simultaneously ring active Teams clients. When users make an outbound call from their Smartphone’s native dialer or any Teams endpoint, they can show either their mobile or a company service number. Users can make and receive calls from their smartphone’s native dialer or Teams endpoints using a single business owned SIM-enabled mobile number. SIM-enabled phone number calling with Teams.
Teams Phone Mobile users can leverage existing Phone System features, as well as the following: Users have access to combined call history, unified voice mail, and presence across Teams and native mobile devices. Users can seamlessly “uplift” calls to Teams on any device (laptop, tablet, desk phone or mobile phone) thereby creating valuable opportunities to collaborate by adding video, sharing content, recording and transcription, inviting new participants, and more.
Calls from users’ devices can also be configured to appear as though they’re coming from the organization to avoid exposing users’ mobile numbers externally. Your organization can extend enterprise-grade business policies such as recording and retention to voice calls on native mobile devices.
Security, privacy and compliance capabilities of Teams. Your organization can consolidate redundant fixed-line and mobile services, as well as reduce the number of devices and hardware to purchase, manage, and support. Opportunities to streamline support and eliminate redundant services. Users can seamlessly move between devices and Teams endpoints without dropping calls or losing context. Provides reliable communication solutions with failover options using cellular voice network or internet connections. Improve availability and responsiveness of employees. Users can work flexibly and securely from any location, device, or network. Users have one business-provided number for mobile, desk, and Microsoft Teams. The Teams Phone Mobile program provides the following benefits for your organization: If your existing operator is a participant in the Teams Phone Mobile program, they can manage the service for bringing PSTN calling to Teams. If you decide Teams Phone Mobile is the right solution for your organization, after reading this article, see Configure Teams Phone Mobile. You want to find a new operator to enable calling in Teams. Your preferred operator is a participant in the Microsoft Teams Phone Mobile program. You want to use a primary company-owned, SIM-enabled mobile number for Teams Phone as a single number solution. Teams Phone Mobile might be the right solution for your organization if: This article describes Teams Phone Mobile benefits and requirements. For more information about Teams voice solutions and PSTN connectivity options, see Plan your Teams voice solution and PSTN connectivity options. For example, you might choose Teams Phone Mobile for your sales and field organizations that require mobile support, but another solution for your onsite call center organization that relies on desk phones. You might consider a combination of voice services. Teams Phone Mobile can play a key role in your organization's strategy to enable a truly mobile workforce, providing more flexible and efficient mobile-centric user experiences along with enterprise-grade security and compliance settings. Users can use a single phone number in Microsoft Teams across both their mobile service and desk lines, and seamlessly transition between networks and devices. With Teams Phone Mobile, a user’s SIM-enabled phone number is also their Teams phone number.
Teams Phone Mobile is another option for providing Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams and Phone System. For a list of operators participating in the Microsoft Teams Phone Mobile program and the countries or regions where their service is available, see Microsoft 365 Teams Phone Mobile.
0 kommentar(er)
